Privacy Policy

Scope of this privacy policy
This privacy policy describes how we handle those personal data that are collected and/or made available in the course of the contractual relationship for the purpose of contract execution or if you are interested in the products and services provided by us. It also describes how data is handled and recorded in the course of image processing and the collection, processing and use of personal data in connection with digital services. We collect, process and use your personal data only with your consent for the purposes agreed with you or if there is another legal basis in accordance with the GDPR; this in compliance with data protection and civil law provisions. Only such personal data is collected that is required for the implementation and processing of our services or that you have voluntarily provided to us.

Use of customer data provided
We attach particular importance to the confidentiality and protection of personal data or customer and prospective customer data (hereinafter referred to as "customer data" for short). These customer data include: Salutation, first and last name, academic degree, residential address, telephone number, e-mail address, date of birth, proof of identification (identity card, driver's license, passport, student ID, company ID, etc.), General banking data for the execution of issued debit orders or orders, customer service data, such as telephone calls made (summarized in writing, no recordings or recordings), internal communication, recording of access data for personal order / web accounts incoming and outgoing documents / correspondence. We use the customer data exclusively for the following purposes: customer service, inquiry responses, product information and/or callbacks; for the purpose of contract performance (e.g. service provision, invoicing, etc) and contract administration, in particular for the administration of customers or, for example, for the provision of products and services and for the preparation of internal statistics and audits (based on our legitimate interest for the purpose of business optimization); for contacting in the course of an existing or future business activity and for the processing of competitionsfor the fulfillment of legal obligations- for the establishment, management and processing of the business relationship; to strengthen the existing customer relationship or to establish a new customer relationship or to approach interested parties, including information regarding new product developments, events and our range of services (marketing); to develop new products (based on our legitimate interest for the purpose of market and demand-oriented product development); as support for authorities in the course of law enforcementfor re-targeting measures and online campaigns on Google, Facebook, LinkedIn and other marketing channels. To the extent that we collect your personal data from you ourselves, the provision of your data for all services is voluntary. However, we will not be able to fulfill our mission, or not completely, if you do not provide your personal data. We only process your data beyond this with your consent or on the basis of a predominantly legitimate interest on our part, or we only use the data in pseudonymized or anonymized form.

Data security
We strive to ensure the smooth processing of contracts and inquiries and to comply with a variety of data security mechanisms, to maintain the confidentiality and integrity of personal data transmitted. All data is stored exclusively on servers in the European Union. Your personal data is protected by appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, illegal or even accidental access, processing, loss, use and manipulation. Notwithstanding our efforts to maintain an appropriately high level of due diligence at all times, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by other persons. Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hacking attack on email account or telephone, interception of faxes).

Data subject rights
The customer is of course entitled to information about his stored data at any time, provided that this data can be directly assigned to the customer. If the data is exclusively anonymous - i.e. data that can no longer be assigned to the customer (this is the case if identification is not (or no longer) possible) - it is no longer possible for us to provide information. The data subject has the right to demand that we correct any inaccurate personal data relating to him or her without undue delay. Taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data - also by means of a supplementary declaration. An official photo ID must be presented in order to exercise the rights of the data subject. In principle, such information is free of charge. However, we reserve the right to charge an appropriate fee for the administrative effort involved in providing information that exceeds the scope of the information provided in accordance with the Data Protection Regulation as amended.You can lodge a complaint with the data protection authority against the processing of personal data by us. If your personal data is processed on the basis of your consent, you can revoke this consent at any time with effect for the future. You can send us your revocation by e-mail to the e-mail address: office@360mediahome.com.

Transfer of your personal data
In order to fulfill your order, it may also be necessary to forward your data to third parties (e.g. service providers we use and to whom we provide data, etc.). Any forwarding of your data will only be done on the basis of the GDPR, in particular for the fulfillment of your order or based on your prior consent. Some of the recipients of your personal data mentioned above are located outside your country or process your personal data there. The level of data protection in other countries may not be the same as in Austria. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection for which we conclude standard contractual clauses (2010/87/EC and/or 2004/915/EC). When transferring your personal data, we always ensure the highest possible level of security.
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Image processing
Some areas of our company site and also events - inside as well as partly outside - are monitored by means of video recordings, exclusively for the purpose of property protection and law enforcement, in the legitimate interest. In the course of these recordings it is not excluded that persons concerned are recorded. The storage period of the recordings is 72 hours. If the end of the period for deletion falls on a Saturday, Sunday, public holiday, Good Friday or December 24, the next day that is not one of the aforementioned days shall be the last day of the period for deletion. Image processing is generally limited to the entrance and exit areas of company locations and events, partial outdoor areas (e.g. facades and glass surfaces), as well as areas with increased risk potential (e.g. gate areas, entrances, bar areas), increased traffic (e.g. access to checkrooms) or security-critical locations (e.g. access to EDP systems) exclusively for the purpose of property protection and law enforcement. With the help of processing protocols and special mechanical and technical access mechanisms, we ensure that only authorized persons have access to recorded video material and can evaluate it, even if only for cause. All areas where image processing is used are marked accordingly at the entrances.
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Collection, processing and use of personal data in connection with digital services
We make images of all kinds in the context of your business purpose of 360° photography, on which people and other personal data can be seen. In such cases, the people and all personal data are made unrecognizable, which removes the formerly personal data from the scope of the GDPR. If there are any individuals who nevertheless consider themselves or your data to be recognizable, please inform us at office@360mediahome.com. We will endeavor, without legal basis, to make the data immediately more unrecognizable or, if necessary, to delete it.
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Cookies
To make our website user-friendly and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. You can find more information on this in the help function of your Internet browser. If cookies are not accepted, the functionality of our website may be limited. We use Google Analytics and Google Tag Manager, a web analytics service provided by Google, Inc. ("Google"). Google Analytics also uses cookies. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection of data generated by the cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Social media and blog content
Sometimes we use social media plugins as well as the Facebook pixel to share content on social networks and to reach website visitors on social media again (re-targeting campaigns). URLs are transferred when these external links are clicked. What data is processed is not within our control and can be found in the privacy statements of the respective social networks. In our blog, members can find out about the latest trends and other product-relevant stories at regular intervals. The content is partly contributed by external editors ("bloggers") in addition to us. Journalistic opinions and statements by external bloggers do not always have to correspond to our opinion.

Last updated
30th November, 2020